Client Operations Lead
Job Summary
Focused on delivering strong client outcomes, the full-time remote Client Operations Lead will manage a portfolio of clients to ensure successful implementation, adoption, and optimization of pharmacy solutions while collaborating closely with Customer Success and leveraging 340B expertise.
Key responsibilities
- Support clients in achieving measurable 340B program outcomes and deliver performance insights
- Lead client implementations from kickoff to go-live, managing timelines and cross-functional coordination
- Analyze client data to identify trends and drive operational and financial performance improvements
Required qualifications
- Experience in a client-facing or operational role within healthcare
- Familiarity with healthcare delivery environments such as FQHCs or pharmacy operations
- Working knowledge of the 340B program and its impact on operations
- Strong organizational skills with the ability to manage multiple priorities
- Comfort working with data to identify issues and opportunities
Complete Job Description
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