Client Performance Coordinator

Job Summary

Supporting client performance activities, the full-time Client Performance Coordinator will coordinate reporting, track client requests, maintain operational data, and ensure timely completion of client deliverables in a fully remote environment.

Key responsibilities

• Coordinate and complete recurring client reports and manage documentation for timely delivery of commitments
• Track incoming client requests and ensure efficient follow-up to enhance client satisfaction
• Collaborate with cross-functional teams to gather information and support operational efficiency initiatives

Required qualifications

• Bachelor's degree preferred or equivalent experience
• 2+ years of experience in healthcare revenue cycle, client services, or operations support
• Proficiency in Excel and data reporting tools
• Experience in a metrics-driven, performance-focused environment
• Strong organizational and time management skills