Client Relationship Specialist
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Job Summary
Responsible for managing client relationships and retention, the full-time Client Relationship Specialist will serve as the primary liaison for dealers in the U.S. and Canada, ensuring effective communication about products and driving business growth remotely.
Key responsibilities
- Act as the primary point of contact between clients and the company, ensuring a positive client experience
- Plan and execute performance discussions with clients to discuss their needs and product usage
- Identify and pursue growth opportunities within the client portfolio to enhance product adoption
Required qualifications
- Bachelor's degree or equivalent client management experience
- 2 - 5 years of relevant experience in client management or a similar role
- Knowledge of SEO, social media, and website analytics
- Experience with Salesforce.com or other CRM software preferred
- Background in technology or the automotive industry is advantageous
Complete Job Description
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