Client Service Manager
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Job Summary
Providing clear direction to Field Engineering teams, the full-time Client Service Manager will oversee support operations, manage procurement activities, and act as a liaison between clients and technical teams while working remotely from the West Coast time zone.
Key responsibilities
- Directs Field Engineering supervisors and teams, identifying trends and resolving issues related to system releases and upgrades
- Monitors hardware, software, and equipment availability to address potential business impacts and ensures timely procurement
- Establishes work processes and priorities, allocating resources effectively to meet client requirements
Required qualifications
- BA/BS degree and 4-6 years of relevant experience or equivalent combination of education and experience
- 0-2 years of leadership experience
- Eligibility for required authorizations from the U.S. Government for access to export-controlled commodities and technology
- Must reside in the West Coast time zone
Complete Job Description
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