Client Services Account Lead
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Job Summary
To support a growing product-focused organization, the full-time Client Services Account Lead will manage established accounts, strengthen customer relationships, and collaborate with internal teams in a flexible work environment.
Key responsibilities
- Oversee a portfolio of business accounts and provide consistent, responsive support
- Develop trusted customer relationships through regular communication and effective problem-solving
- Collaborate with internal departments to support customer needs and resolve operational challenges
Required qualifications
- Previous professional experience in the lighting industry is required
- Experience in account management, customer service, sales support, or project coordination
- Strong familiarity with product-based businesses and customer purchasing processes
- Proficiency with Microsoft Excel and business management or order tracking software
- Demonstrated ability to work independently, take initiative, and follow through on commitments
Complete Job Description
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