Client Services Coordinator

Job Summary

To support client interactions, the remote Client Services Coordinator will manage databases, assist with documentation routing, and facilitate communication between clients and internal teams during a 6-month contract with potential for extension.

Key responsibilities

• Assist with updating and maintaining databases and prepare management reports from the CRM system
• Manage incoming client documentation and ensure proper routing to relevant staff
• Coordinate with various teams for the execution of agreements and manage client requests and inquiries

Required qualifications

• Associate degree in biotechnology, biological sciences, or related discipline required; advanced education preferred
• 0-2 years of experience in client services or project management in a laboratory or research environment; experience in a CRO/CMO is preferred
• Ability to multi-task and prioritize effectively in a dynamic environment
• Working knowledge of MS Office, MS Project, Excel, and database systems preferred
• Strong organizational skills and analytical thinking abilities