Client Services Director
Job Summary
Driving strategic client partnerships, the full-time Client Services Director will manage a portfolio of accounts, ensuring operational excellence and sustainable growth while working remotely.
Key responsibilities
- Shape client communication strategies in collaboration with scientific leadership to align with medical and engagement objectives
- Lead strategic planning conversations with clients and internal stakeholders to drive account growth and ensure alignment
- Provide visible, values-led leadership to client services teams, fostering a high-performing and inclusive culture
Required qualifications
- 10+ years of relevant experience in a pharmaceutical company or medical communications agency
- A life sciences degree, ideally combined with a master's or PhD
- Proven ability to oversee and manage multiple accounts, including forecasting and growth
- Strong interpersonal skills for relationship development with colleagues and clients
- Strategic insight and solid problem-solving skills with a leader mentality
Complete Job Description
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