Client Services Director
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Job Summary
Providing strategic leadership for a key global client account, the full-time Client Services Director will oversee integrated Medical Affairs and Publications programs in oncology, fostering client relationships and driving operational excellence in a hybrid or office-based environment.
Key responsibilities
- Lead the strategic direction and day-to-day oversight of client account delivery
- Build and maintain trusted relationships with senior client stakeholders
- Oversee account financial performance, including budgeting and identifying growth opportunities
Required qualifications
- Extensive Client Services experience within a medical communications agency, particularly in oncology
- Proven ability to manage complex scientific communications programs and build client relationships
- Strong commercial and financial acumen with budget management experience
- Experience leading and developing high-performing Client Services teams
- Excellent strategic thinking and stakeholder management skills
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