Client Services Manager - Immigration
Job Summary
To support a growing immigration firm, the full-time Client Services Manager - Immigration will oversee client onboarding, develop internal workflow protocols, and collaborate with legal teams to enhance client service delivery in a remote setting.
Key responsibilities:
- Oversee the development of internal workflow protocols and documentation to support case work
- Supervise the onboarding process for new corporate clients, ensuring accurate setup and document organization
- Collaborate with legal teams to prepare and deliver reports, dashboards, and client-specific tools
Required qualifications:
- Bachelor's degree with a strong academic background
- 5-7 years of business immigration experience
- Proven organizational, process, and computer skills
- Experience with a CRM, preferably Salesforce
- Strong interpersonal skills
Complete Job Description
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