Client Services Project Manager

Job Summary

Serving as a leader in managing client relationships, the full-time remote Client Services Project Manager will coordinate project execution, drive client satisfaction, and ensure high-quality service delivery in the electronic discovery industry.

Key responsibilities

• Act as the primary liaison with key client representatives to own the service delivery relationship
• Drive overall client satisfaction through effective coordination and communication of deliverables
• Maintain project status records and ensure all client and project requirements are met with accuracy

Required qualifications

• At least 2 years of experience in project management within law firms, corporate legal departments, or eDiscovery service providers
• Proven ability to manage multiple simultaneous projects successfully
• Strong understanding of database design, data processing, and legal document review requirements
• Excellent client relationship skills with a proactive approach to managing expectations
• Demonstrated leadership presence through effective oral and written communication skills