Client Services Representative
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Job Summary
To support a growing workforce solutions organization, the full-time Client Services Representative will manage an established portfolio of client accounts, focusing on relationship building, client retention, and service delivery in a remote environment.
Key responsibilities
- Serve as the primary point of contact for client accounts, building and maintaining long-term relationships
- Identify opportunities for account growth and develop strategic plans to enhance client satisfaction and revenue
- Respond to client inquiries and service requests, ensuring timely resolution and effective service delivery
Required qualifications
- Bachelor's degree or equivalent professional experience required
- 4+ years of experience in client services, account management, or the contingent workforce industry
- Strong understanding of staffing and contingent workforce solutions
- Experience in developing strategic account plans and driving client retention
- Familiarity with CRM platforms and managing account data
Complete Job Description
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