Client Services Specialist

Job Summary

As the primary point of contact for clients, the full-time remote Client Services Specialist will manage client onboarding, respond to inquiries, and coordinate service delivery while ensuring timely and accurate communication.

Key Responsibilities:

• Serve as the primary email contact for new and existing clients, ensuring timely, accurate responses
• Onboard new clients and users into Lexitas systems and introduce them to the online client portal
• Manage data entry tasks, including job orders and client preferences, while coordinating deposition services across departments

Required Qualifications:

• High school diploma or equivalent required
• 1+ year experience in litigation services, legal support, or a customer service role
• Understanding of HIPAA compliance is preferred but can be trained
• Reliable attendance and strong work ethic
• Flexibility to work occasional overtime or on-call shifts as needed