Client Solutions Specialist

Job Summary

Providing financial and technical product support to clients, the full-time Client Solutions Specialist in Lending Products will assist users of Moody's Analytics Lending Solutions, helping them leverage software for improved business outcomes while working remotely.

Key responsibilities

• Deliver financial and technical support, assisting clients in interpreting product outputs for financial analysis and credit risk assessments
• Educate clients on product features and functionality, ensuring effective use of credit risk and lending products
• Communicate effectively with internal teams to relay client feedback and support continuous product improvement

Required qualifications

• Bachelor's degree required; concentration in Finance, Accounting, Economics, or Computer Science preferred
• 1-3 years of experience in client support, customer service, financial services, or related fields
• General understanding of financial statements and key accounting concepts
• Experience in the financial industry, banking, or commercial lending preferred
• Basic knowledge of database administration tools such as structured query language preferred