Client Success Account Manager

Job Summary

To support the advertising team, the remote Client Success Account Manager will manage post-sale account activities for new and existing clients, ensuring exceptional client experiences while collaborating with cross-functional teams on campaign execution and media planning.

Key responsibilities

• Drive client retention and identify growth opportunities while managing all post-sale campaign elements
• Collaborate with multiple teams to develop and execute campaigns across the Axios product suite
• Utilize analytics to provide data-driven recommendations for campaign optimization

Required qualifications

• 1+ years of experience in digital campaign planning and execution in a publisher or agency environment
• Proven ability to develop media plans and recommend strategies based on client objectives
• Strong relationship-building skills with effective communication across stakeholders
• Experience in account management, customer support, or digital marketing is a plus
• Proficiency in Google Office Suite (Slides, Sheets, Docs)