Client Success Analyst

Job Summary

As a full-time remote Client Success Analyst, the successful candidate will manage relationships with Agency Clients, acting as a liaison between clients and internal teams while analyzing data to provide insights and recommendations for account performance and growth.

Key responsibilities

• Act as a liaison between Agencies and internal departments, maintaining accurate account data
• Analyze and interpret data to provide performance insights and recommendations to clients
• Collaborate with multiple stakeholders to optimize campaigns and drive account growth

Required qualifications

• Experience supporting recruitment marketing agencies in a sales or customer success role
• Strong analytical skills with proficiency in Excel and business intelligence tools
• Understanding of pay-for-performance models such as PPC, CPA, and CPM
• Excellent written and verbal communication skills for effective client and team liaison
• Strong project management skills with the ability to prioritize tasks efficiently