Client Success Coordinator

Job Summary

Supporting day-to-day client account health, the remote Client Success Coordinator will manage campaign launches, assist in reporting and performance tasks, and facilitate client communication while ensuring operational integrity in a fast-paced environment.

Key responsibilities

• Coordinate new client onboarding by executing setup tasks and preparing internal kickoff materials
• Pull and quality-check performance reports, maintaining client dashboards and flagging discrepancies
• Draft client call recaps, manage communications, and support the Client Success Manager with strategic account reviews

Required qualifications

• 2 or more years of experience in client services, account coordination, agency operations, or a related field (internship experience considered)
• Exceptional organizational skills and attention to detail across multiple accounts
• Proficiency in Google Workspace and Microsoft Office; familiarity with Salesforce or project management tools is a plus
• A proactive, ownership-oriented mindset with the ability to anticipate needs
• Comfort working in a fast-paced environment with shifting priorities