Client Success Coordinator
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Job Summary
Owning a portfolio of client accounts, the full-time Client Success Coordinator will deliver exceptional client experiences, manage campaign coordination, and drive account growth in a remote environment.
Key responsibilities
- Serve as the primary contact for clients, understanding their business objectives and leading regular communications
- Proactively identify opportunities for account retention and growth, maintaining detailed account plans
- Coordinate campaign onboarding and delivery, ensuring all materials and requirements are organized and documented
Required qualifications
- 2+ years of experience in client success, account management, or a related client-facing role
- Proven track record of managing client relationships and contributing to account growth
- Experience with Salesforce or another CRM for account management
- Familiarity with B2B marketing programs such as lead generation and content syndication
- Strong organizational skills with the ability to manage multiple clients and deadlines effectively
Complete Job Description
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