Client Success Manager

Job Summary

A company is looking for a Client Success Manager to support healthcare payor clients in achieving satisfaction and success through technology solutions.

Key Responsibilities

• Assist in building and maintaining relationships with stakeholders at healthcare payor and provider organizations
• Support the onboarding process for new clients and drive product adoption
• Monitor client performance metrics and assist in resolving client issues

Required Qualifications

• Bachelor's degree in Business, Healthcare Administration, clinical degree, or a related field; advanced degree preferred
• 5+ years of experience in client success, account management, or a related role within the healthcare payor or technology industry
• Strong understanding of the healthcare payor landscape
• Familiarity with healthcare technology solutions
• Ability to analyze data and metrics for decision-making