Client Success Manager
Job Summary
As the primary point of contact for clients, the remote Client Success Manager will manage client onboarding, drive product adoption, and ensure satisfaction while collaborating with internal teams to deliver tailored solutions.
Key responsibilities
- Client onboarding and support, including training and education
- Drive product adoption and patient enrollment while managing long-term client relationships
- Reporting, analysis, and troubleshooting to enhance client satisfaction and success
Required qualifications
- Bachelor's degree or equivalent experience
- 3+ years of experience in a client-facing role, preferably in healthcare technology
- Strong Excel skills and tech-savvy with digital platforms
- Background in insurance, claims reviews, or US healthcare is an asset
- Ability to manage multiple client accounts and prioritize tasks effectively
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,620 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
