Client Success Manager
Job Summary
To enhance client relationships and ensure optimal experiences, the full-time remote Client Success Manager will evaluate partners' operational needs, develop tailored account strategies, and lead cross-functional planning efforts.
Key responsibilities
- Partner with the Director of Account Management to identify and resolve partner success improvement opportunities
- Lead assessments of client operational needs and performance data to develop and recommend account strategies and corrective-action plans
- Manage ongoing relationships with key decision-makers and support implementation activities for new market launches and client account expansions
Required qualifications
- 5+ years of account management, consulting, project management, or marketing experience
- Bachelor's Degree
- General understanding of value-based care models
- Experience working with health plans and healthcare organizations
- Proven track record demonstrating excellent project management skills
Complete Job Description
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