Client Success Manager
Job Summary
Owning the relationship with dealership customers, the full-time remote Client Success Manager will onboard clients, provide ongoing support, and drive account expansion for the AppraisalPRO system.
Key responsibilities
- Onboard dealership customers to AppraisalPRO and conduct initial training
- Quickly resolve technical issues and coordinate with internal engineering teams as needed
- Proactively monitor product usage to identify red flags and secure referrals from existing customers
Required qualifications
- Ability to quickly build relationships and trust
- Experience in the Franchise Dealership industry is a plus
- Excellent interpersonal skills and strong communication abilities
- Ability to multitask and prioritize effectively
- Passion for providing top-notch customer service
Complete Job Description
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