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Client Success Manager

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Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Nov 10, 2026
This job expires in: 30 days

Job Summary

Building and nurturing client relationships, the full-time Client Success Manager will assist clients with their pre-employment screening needs, ensuring satisfaction and alignment with their hiring goals in a remote setting.

Key responsibilities
  • Manage and cultivate relationships with clients through value-driven conversations and regular business reviews
  • Identify and engage with key decision-makers to enhance client satisfaction and retention
  • Monitor client health and industry changes to proactively address client needs and concerns
Required qualifications
  • High School Diploma required; Bachelor's Degree in Business Administration or a related field preferred
  • 2+ years of experience in Customer Success or Account Management preferred
  • Experience working for a CRA or HRIS platform is advantageous
  • Familiarity with Salesforce or similar CRM systems is a plus
  • Working knowledge of G-Suite and Microsoft Office products

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