Client Success Manager
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Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Nov 10, 2026
This job expires in: 30 days
Job Summary
Building and nurturing client relationships, the full-time Client Success Manager will assist clients with their pre-employment screening needs, ensuring satisfaction and alignment with their hiring goals in a remote setting.
Key responsibilities
- Manage and cultivate relationships with clients through value-driven conversations and regular business reviews
- Identify and engage with key decision-makers to enhance client satisfaction and retention
- Monitor client health and industry changes to proactively address client needs and concerns
Required qualifications
- High School Diploma required; Bachelor's Degree in Business Administration or a related field preferred
- 2+ years of experience in Customer Success or Account Management preferred
- Experience working for a CRA or HRIS platform is advantageous
- Familiarity with Salesforce or similar CRM systems is a plus
- Working knowledge of G-Suite and Microsoft Office products
Complete Job Description
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