Client Success Manager
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Job Summary
Building and nurturing client relationships, the full-time Client Success Manager will assist clients with their pre-employment screening needs, ensuring satisfaction and timely placements in a remote environment.
Key responsibilities
- Develop and maintain relationships with clients, focusing on best practices and goal alignment
- Monitor client health and address concerns to retain at-risk clients
- Deliver business reviews that emphasize client goals and value-added services
Required qualifications
- High School Diploma required; Bachelor's Degree in Business Administration or a related field preferred
- 2+ years of experience in Customer Success or Account Management preferred
- Experience in a CRA or HRIS platform is a plus
- Familiarity with Salesforce or similar CRM systems is advantageous
- Working knowledge of G-Suite and Microsoft Office products
Complete Job Description
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