Client Success Manager (French)

Job Summary

Building and managing relationships with clients, the full-time Client Success Manager (French) will engage with stakeholders to understand their business needs, onboard new clients to Gartner services, and collaborate with internal teams to enhance client value in a remote setting.

Key responsibilities

• Develop and maintain relationships with existing clients, including senior executives and junior professionals
• Conduct regular virtual meetings to assess client priorities and recommend actions for retention and ROI
• Onboard new clients by introducing them to purchased Gartner services and capabilities

Required qualifications

• 3+ years of relevant professional experience or internships
• Strong customer service and collaboration skills
• Ability to prioritize and think critically
• Influencing skills to drive client engagement
• Bachelor's degree preferred