Client Success Specialist
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Job Summary
Working remotely in a full-time capacity, the Client Success Specialist will manage customer inquiries, provide technical setup support, and assist with legal drafting and review to ensure client satisfaction and retention.
Key Responsibilities
- Receive and address customer requests regarding services and account management
- Support customers in setting up connections between their source code management platform and our service
- Draft legal documents and reports based on customer requirements, ensuring quality and accuracy
Required Qualifications
- Prior experience in customer success or a similar role is preferred
- Proficiency in drafting legal documents
- Familiarity with LegalTech concepts
- Excellent written English communication skills
- Proficiency in modern web tools like Google Docs
Complete Job Description
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