Client Support Associate
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Job Summary
Providing customer service and operational support in a high-volume, phone-based environment, the contract Client Support Associate will handle 30-50+ inbound calls daily, assisting callers with inquiries and transactions while maintaining professional service standards, with a remote work option available after initial in-person attendance.
Key responsibilities
- Handle a high volume of inbound calls, addressing customer inquiries and transactions efficiently
- Maintain consistent availability and professionalism throughout scheduled working hours
- Follow established procedures and service expectations to ensure customer satisfaction
Required qualifications
- 1-2 years of customer service experience, preferably in financial services or call center environments
- Demonstrated interest in financial services and long-term career development
- Ability to learn new systems and processes quickly
- Strong attendance and schedule commitment
- Positive attitude and willingness to learn in a structured, high-volume environment
Complete Job Description
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