Client Support Manager
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Job Summary
Supporting users in the Polish language, the full-time Client Support Manager will assist clients with inquiries and issues while working remotely from Poland, with a schedule from Sunday to Wednesday, 12:00-23:00 Polish time.
Key responsibilities
- Provide assistance and support to users in the Polish language
- Manage client inquiries and resolve issues effectively
- Collaborate with cross-functional teams to enhance the customer experience
Required qualifications
- Fluency in Polish and proficiency in English
- Experience in customer support or client management roles
- Strong understanding of online education platforms
- Ability to work flexible hours, including evenings and weekends
- Familiarity with remote work tools and technologies
Complete Job Description
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