Client Support Representative

Job Summary

Working remotely in a full-time capacity, the Client Support Representative will execute core operational tasks focused on medical documentation retrieval, inventory reconciliation, and prebill work queue resolution to support EnableComp's revenue cycle operations.

Key Responsibilities

• Retrieve and acquire medical documentation from client systems, ensuring all necessary claim documentation is processed
• Assist in compiling client reconciliations and support prebill work queue resolution while maintaining performance within established KPI standards
• Partner with the Client Delivery team to communicate operational findings and escalate client-impacting issues

Required Qualifications

• High School Diploma or GED required
• 1+ years of experience in a healthcare operations, revenue cycle, or document management environment preferred
• Familiarity with medical claims documentation and payer/provider data processes preferred
• Strong computer proficiency, including MS Office (Word, Excel, Outlook)
• Ability to handle large volumes of work while paying close attention to detail