Clinical Admin Coordinator

Job Summary

Working remotely on a full-time basis, the Associate Clinical Admin Coordinator will manage high volumes of inbound and outbound calls, coordinate member intake and service requests, and process referrals and authorizations while maintaining efficient communication with healthcare providers.

Key responsibilities:

• Handle a high volume of inbound and outbound calls related to member services
• Manage intake and admission/discharge information for members and coordinate with healthcare facilities
• Process incoming and outgoing referrals and prior authorizations, ensuring proper triage and care coordination

Required qualifications:

• High School Diploma or GED
• 1+ years of telephonic or face-to-face customer service experience
• Intermediate proficiency in Microsoft Word, Excel, and Outlook