Clinical Administrative Coordinator

Job Summary

To support a growing clinical team, the part-time Clinical Administrative Coordinator will manage member cases, conduct outreach to educate members about program benefits, and handle administrative tasks related to referrals and authorizations, with a flexible work arrangement that includes telecommuting and office presence in Milwaukee, WI.

Key responsibilities

• Manage incoming calls and requests for services from members and providers, ensuring compliance with regulations
• Process referrals and prior authorizations, maintaining accurate documentation and meeting submission timelines
• Provide administrative support to Service Coordinators and collaborate with clinical teams to enhance member service

Required qualifications

• High School Diploma/GED
• 1+ years of customer service experience
• 1+ years of administrative work experience
• 1+ years of experience within the healthcare industry
• Intermediate level of computer proficiency, including MS Word, Excel, and Outlook