Clinical Administrative Coordinator

Job Summary

Working remotely in the Eastern Time Zone, the full-time Associate Clinical Administrative Coordinator will manage member intake, coordinate care requests, and handle referrals while ensuring customer satisfaction in a high-volume environment.

Key responsibilities:

• Manage the intake of members and admission/discharge information post notification
• Coordinate with hospitals and clinical teams to manage service requests from members and providers
• Process incoming and outgoing referrals and prior authorizations, ensuring effective triage and care coordination

Required qualifications:

• High School Diploma / GED or equivalent work experience
• 1+ years of customer service experience, particularly in a telephonic environment
• Proficiency in Microsoft Word and Excel
• Ability to work full-time during normal business hours of 8:00 am - 5:00 pm EST
• Must be 18 years of age or older