Clinical Administrative Coordinator

Job Summary

To support healthcare operations, the full-time Clinical Administrative Coordinator will manage service requests, process referrals and prior authorizations, and assist clinical staff while working remotely within the U.S.

Key responsibilities

• Manage requests for services from members and providers via phone, fax, and provider portal
• Process incoming and outgoing referrals and prior authorizations, including intake and notification roles
• Assist clinical staff with document setup and case triage for Clinical Coverage Review

Required qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of customer service experience
• Experience with Microsoft Word, Excel, and Outlook
• Basic knowledge of Medical Terminology