Clinical Operations Coordinator

Job Summary

To support families throughout the IL PASRR contract, the full-time remote Clinical Operations Coordinator will coordinate assessment scheduling, manage communications, and maintain case-related documentation while providing administrative and customer support across multiple service lines.

Key responsibilities

• Coordinate assessment scheduling and manage incoming communications
• Process and maintain case-related documentation accurately and timely
• Serve as a liaison between families, providers, assessors, and internal program teams

Required qualifications

• High school diploma, GED, or equivalent required
• 0-2 years of relevant experience required, with a minimum of 3 years in administrative or customer service roles
• Proficiency with Microsoft Office applications, including Outlook and calendar management
• Strong computer and administrative skills with the ability to navigate multiple systems
• Ability to multitask and manage multiple priorities in a fast-paced environment