Clinical Practice Manager

Job Summary

Overseeing the administrative operations of a virtual musculoskeletal medical practice, the full-time Clinical Practice Manager will lead the Patient Support team, ensuring timely and effective patient assistance while coordinating clinician schedules and maintaining compliance with healthcare regulations in a remote environment.

Key responsibilities

• Lead and develop the Patient Support team, establishing workflows and performance goals to enhance patient experience
• Manage clinician scheduling and capacity, ensuring efficient appointment availability and coordination with external providers
• Maintain compliance with healthcare regulations and collaborate with cross-functional teams to improve operational challenges affecting patient care

Required qualifications

• High school diploma or equivalent required
• Telehealth experience
• 2+ years of experience as a Medical Practice Manager or in administrative support to a clinical practice
• Strong knowledge of medical terminology and patient care practices
• Proficient with Microsoft Suite software such as Outlook, Word, Excel, and OneDrive