Clinical Support Specialist

Job Summary

Providing essential administrative and operational support for remote physician advisors, the full-time Clinical Support Specialist will manage appeal letter requests, maintain access to client EMRs, and coordinate peer-to-peer reviews in a remote work environment.

Key responsibilities

• Facilitate appeal letter requests by preparing medical records, confirming deadlines, and communicating with payers
• Maintain access to client EMRs and prepare extracts for physician advisor case reviews
• Schedule and coordinate peer-to-peer reviews and triage case requests to meet completion deadlines

Required qualifications

• High School degree or GED or equivalent experience
• 2 years of general business administration experience in a professional setting
• Proficiency in Microsoft Office Suite, including advanced skills in Outlook, Word, Excel, and PowerPoint
• Demonstrated ability to effectively manage multiple tasks and prioritize responsibilities
• Experience with electronic medical records (EMRs) is preferred