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Cloud Operations Engineer

Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Oct 01, 2026
This job expires in: 30 days

Job Summary

To support Rhapsody's Cloud Engineering and Operations team, the full-time Cloud Operations Engineer I will monitor and maintain AWS-based SaaS environments, focusing on security, performance, and customer service while working remotely with occasional in-person meetings.

Key Responsibilities:
  • Monitor and support AWS cloud infrastructure to ensure reliable and secure operations
  • Assist with the deployment, configuration, and maintenance of cloud-based applications and services
  • Participate in a 24x7 on-call rotation, responding to incidents according to established service expectations
Required Qualifications:
  • One to two years of experience in cloud operations or technical support, preferably with AWS
  • Basic understanding of cloud infrastructure concepts, including security and monitoring
  • Experience in customer support within a technical environment
  • Willingness to participate in an on-call rotation for incident response
  • Ability to follow documentation and create or update operational runbooks as needed

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