Clover Solutions Engineer

Job Summary

Delivering exceptional merchant experiences, the full-time Clover Solutions Engineer will manage the onboarding process, provide training and support for Clover products, and collaborate with Sales and Operations to enhance installation and customer satisfaction in a remote setting.

Key responsibilities

• Partner with Sales to process applications, validate documentation, and ensure timely account activation
• Assess merchants' needs and recommend suitable Clover products and payment solutions
• Serve as a subject matter expert, providing training and support to merchants and internal teams

Required qualifications

• Bachelor's degree in Business Administration, Marketing, Finance, or a related field, or equivalent experience
• 3+ years of experience in merchant services, payments, or related industries
• Customer-facing experience in sales support, onboarding, or account management
• Experience with Clover or comparable point-of-sale and payment solutions is preferred
• Strong presentation skills and the ability to explain technical solutions to diverse audiences