CMA Care Coordinator
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Job Summary
Supporting members in navigating their healthcare system, the full-time remote DSNP Care Coordinator will manage a caseload, perform outreach calls, and document member interactions while collaborating with interdisciplinary teams.
Key responsibilities:
- Receive and address incoming calls from members regarding benefits, care coordination, and program inquiries
- Document calls accurately in the designated PHI system and manage assigned member caseloads for short-term care coordination
- Perform outreach to confirm services for members and communicate effectively within the care team to address member needs
Required qualifications:
- Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Registered Medical Assistant (RMA), or relevant medical training/experience
- High school diploma or GED
- Experience in a fast-paced environment managing multiple priorities
- Effective verbal and written communication skills
Complete Job Description
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