CMS Integration Specialist
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Job Summary
To support and scale integrations between MoveDocs and leading Case Management Systems (CMS), the remote CMS Integration Specialist will manage the full lifecycle of integrations, engage directly with customers, and collaborate with cross-functional teams to drive workflow efficiency and customer satisfaction.
Key responsibilities
- Manage the full lifecycle of CMS integrations from initial demo through activation and post go-live follow-up
- Serve as the primary point of contact for law firms during and after the integration process
- Conduct firm-facing training sessions to drive platform adoption and monitor integration health
Required qualifications
- High School Diploma or GED required; 4-year college degree preferred
- 3+ years of experience in legal technology, SaaS onboarding, customer success, or the personal injury industry preferred
- Familiarity with Case Management Systems such as Litify, Filevine, and SmartAdvocate preferred
- Strong organizational skills and project management experience are beneficial
- Proficient in leading virtual demos and client-facing calls
Complete Job Description
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