COBRA Operations Specialist
Job Summary
Working remotely in a full-time capacity, the COBRA Operations Specialist will serve as an internal resource for troubleshooting and issue resolution, maintain detailed knowledge of COBRA and Direct Bill functions, and ensure timely resolution of account discrepancies.
Key responsibilities
- Process incoming files, create and maintain member and employer plans, and resolve tier 3 escalations
- Communicate with internal departments and external partners to address inquiries and improve customer experiences
- Participate in ongoing learning and peer training while contributing to process improvements and special projects
Required qualifications
- Experience with Section 125, HIPAA, and HITECH Regulations
- Proficiency in administrative software and computer skills, including 10 key/keyboard
- Ability to pass a successful background investigation
- Strong understanding of COBRA and Direct Bill functions
- Commitment to maintaining attendance and punctuality standards
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,741 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
