Collection Specialist

Job Summary

Responsible for collecting commercial, government, and patient balances, the full-time remote PFS Collection Specialist will follow approved processes to ensure maximum reimbursement while managing outstanding account balances and responding to inquiries from patients and payors.

Key responsibilities

• Follow up on claims and claim denials to maximize reimbursement for services provided
• Monitor outstanding account balances and determine next steps in the collection process
• Review accounts receivable activities and generate necessary paperwork for claims and collections

Required qualifications

• High school diploma or GED required
• Prior work experience in a medical office setting preferred
• Computer proficiency and experience in windows-based technologies
• Ability to handle sensitive information discreetly and securely
• Strong organizational and time management skills