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Collection Specialist

Location: Remote
Compensation: Hourly
Reviewed: Mon, Oct 12, 2026
This job expires in: 30 days

Job Summary

Seeking a full-time Collection Specialist, the candidate will manage inbound and outbound calls with consumers regarding their balances, working towards payment resolutions in a fully remote environment.

Key responsibilities:
  • Handle inbound and outbound calls related to consumer balances
  • Work with consumers to negotiate payment plans and resolve account issues
  • Utilize provided tools and training to ensure successful outcomes in collections
Required qualifications:
  • High school diploma or equivalent
  • Proficient in basic computer applications and quick to learn new software
  • Ability to actively listen and communicate clearly
  • Availability to work varying schedules Monday-Friday between 8am-7pm
  • One year of customer service and/or call center experience preferred

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