Collections Associate

Job Summary

To support timely collection efforts, the full-time Collections Associate will manage outstanding insurance balances, perform account follow-ups, and resolve claim issues while initially working onsite with potential for remote work after 120 days based on performance.

Key responsibilities:

• Manage assigned accounts receivable inventory and perform timely follow-up on outstanding insurance balances
• Contact insurance companies to resolve unpaid, underpaid, or denied claims, and perform front-end claim rejection resolution
• Maintain accurate documentation within the patient accounting system and ensure compliance with HIPAA and company policies

Required qualifications:

• High School Diploma or GED
• Minimum one year of experience in healthcare revenue cycle, medical billing, collections, or customer service
• Working knowledge of healthcare reimbursement methodologies and payer processes
• Proficiency in MS Office suite
• Previous remote work experience is a plus but not required