Collections Associate

Job Summary

Supporting the timely collection and resolution of outstanding insurance balances, the full-time Collections Associate will manage assigned accounts receivable, perform account follow-up activities, and resolve claim issues while initially working onsite with potential for remote work after 120 days based on performance.

Key responsibilities:

• Manage assigned accounts receivable inventory and conduct timely follow-up on outstanding insurance balances
• Contact insurance companies to resolve unpaid, underpaid, or denied claims and perform front-end claim rejection resolution
• Maintain accurate documentation within the patient accounting system and collaborate with internal teams to ensure compliance with policies

Required qualifications:

• High School Diploma or GED
• Minimum one year of experience in healthcare revenue cycle, medical billing, collections, or accounts receivable
• Working knowledge of healthcare reimbursement methodologies and payer processes
• Proficiency in MS Office suite and strong organizational skills
• Previous remote work experience is a plus but not required