Collections Recovery Specialist

Job Summary

Working remotely in a full-time capacity, the Collections Recovery Specialist will perform follow-up phone calls on invoices, address customer inquiries, and resolve issues to secure payments from policyholders.

Key responsibilities:

• Electronically review insurance policies and claims to identify balances due from policyholders
• Perform daily problem-solving on previously billed invoices and support the internal recovery department
• Engage in follow-up communications via phone and email to facilitate collections

Required qualifications:

• Self-motivated individual who thrives in a fast-paced atmosphere
• Ability to problem solve effectively
• Computer skills with a typing speed of at least 45 words per minute
• Strong interpersonal skills and excellent organizational abilities
• Telephone expertise in collections or customer service preferred but not required