Collections Representative

Job Summary

Working remotely on a full-time basis, the Collections Representative will manage escalated facility insurance claims, negotiate payments, and resolve outstanding medical bill accounts while ensuring compliance with company guidelines.

Key responsibilities

• Handle escalated and complex facility insurance claims to provide resolution and settlement of accounts
• Contact insurance companies through various methods to negotiate payment and resolve outstanding medical bills
• Prepare and submit reports to internal management regarding outstanding medical bills for escalation

Required qualifications

• High School Diploma / GED
• 1+ years of hospital/facility follow-up collections experience
• 1+ years of experience managing hospital/facility appeals and denied claims
• Experience reviewing and reading UB-04 claim forms
• Proficient with Microsoft Office Suite, including Excel, Word, and Outlook