Collections Representative
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Job Summary
Working remotely, the full-time Collections Representative will manage the collection of overdue payments by contacting hospitals and physician offices, processing insurance changes, and resolving invoice discrepancies.
Key responsibilities
- Contact clients and hospitals to negotiate payment of delinquent invoices
- Process insurance changes, adjustments, and refunds while managing third-party accounts receivables
- Perform follow-ups to resolve appeals, update insurance information, and correct billing errors
Required qualifications
- High school diploma or GED
- 2+ years of experience in the healthcare or insurance industry
- 2+ years of experience in a customer service environment
- Proficiency in Microsoft Word, Excel, and Outlook
- Ability to work any 8-hour shift between 7:00 AM - 5:00 PM EST
Complete Job Description
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