Collections Specialist

Job Summary

To support a dynamic collections team, the full-time Collections Specialist I will manage the collection of delinquent accounts, handle customer communications, and navigate multiple technologies while working remotely from home.

Key responsibilities

• Facilitate collection calls and correspondence in a fast-paced, goal-oriented environment
• Establish and maintain effective relationships with customers and branch personnel while resolving disputes
• Meet departmental and company goals through effective communication and negotiation skills

Required qualifications

• Associate Degree in Accounting or a relevant field
• At least 2 years of experience in finance or accounting
• Strong foundation in spreadsheets, including Excel and Google Sheets
• Ability to work independently and as part of a team
• Excellent verbal and written communication skills