Collections Specialist License Required

Job Summary

Managing a portfolio of assigned delinquent accounts, the full-time Collections Specialist will perform collection activities, initiate contact with debtors, and document all communications while providing exceptional customer service, requiring a Collections Specialist License.

Key responsibilities

• Manage a portfolio of assigned delinquent accounts and initiate contact with debtors through various communication methods
• Document all collection activities in compliance with client standards and Federal Regulations
• Utilize skip tracing techniques to locate debtors who are difficult to reach

Required qualifications

• Must be able to obtain a Collections Specialist License upon placement
• High school diploma or equivalent; some college coursework in business or related fields is preferred
• 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment
• Proficiency in using collections software and Microsoft Office Suite
• Familiarity with debt collection laws, regulations, and compliance requirements