Collections Supervisor

Job Summary

Leading a remote collections team, the full-time Supervisor, Collections will manage daily operations, guide team members, and ensure compliance with established procedures while focusing on improving cash flow and minimizing bad debt.

Key responsibilities

• Supervises daily activities of the collections team and ensures compliance with organizational policies and regulatory guidelines
• Monitors team performance, providing feedback, coaching, and training to achieve departmental goals
• Develops and implements collection strategies to reduce delinquency and improve cash flow

Required qualifications

• H.S. Diploma or GED required
• Associate Degree in Finance, Business Administration, or a related field preferred
• 3-5 years of experience in collections, accounts receivable, or a related field required
• 1-2 years of supervisory or team leadership experience preferred